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AI agents and chatbots are both powered by large language models but work completely differently. One responds to prompts. The other acts without being asked. Here's the distinction that matters for sales.
A sales AI agent is an autonomous software program that executes sales tasks independently — prospecting, outreach, follow-up, pipeline management — without requiring a human to prompt each action.
Closed-loop GTM is a sales and marketing execution model where every action produces an outcome, every outcome produces a signal, and every signal feeds back into the team's memory before the next cycle.
An AI-native CRM is a customer relationship management platform built from the ground up for AI agents to operate directly — not a traditional CRM with AI features added on top.
A heartbeat agent is an AI agent that runs on a fixed recurring cycle — waking at set intervals, reloading its context, executing work, writing memory, and sleeping until the next cycle.
An AI SDR is an autonomous agent that performs the prospecting, outreach, and qualification work of a human sales development representative — running continuously without being prompted.