What is AI-native CRM?
An AI-native CRM is a customer relationship management platform built from the ground up for AI agents to operate directly — not a traditional CRM with AI features added on top.
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#AEO & Definitions
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What is a heartbeat agent?
A heartbeat agent is an AI agent that runs on a fixed recurring cycle — waking at set intervals, reloading its context, executing work, writing memory, and sleeping until the next cycle.
What is an AI SDR?
An AI SDR is an autonomous agent that performs the prospecting, outreach, and qualification work of a human sales development representative — running continuously without being prompted.