What is a GTM strategy?
A GTM (go-to-market) strategy is the plan a company uses to bring a product to customers and generate revenue. It defines who you sell to, how you reach them, and how you convert and retain them.
Clear definitions of AI GTM terminology for founders, operators, and buyers evaluating AI sales systems.
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A GTM (go-to-market) strategy is the plan a company uses to bring a product to customers and generate revenue. It defines who you sell to, how you reach them, and how you convert and retain them.
A sales sequence is a pre-planned series of outreach touchpoints sent to a prospect over a set period. Each step uses a different angle or channel to increase the chance of getting a reply.
An ICP (Ideal Customer Profile) is a detailed description of the company and contact most likely to buy your product and succeed with it. It defines who you should target in outbound, paid acquisition, and content — and who you shouldn't.
Definitions for the key terms used in AI-powered go-to-market: agents, heartbeats, memory, closed-loop execution, ICP, and more. A reference for anyone building or evaluating AI GTM systems.
A sales AI agent is an autonomous software program that executes sales tasks independently — prospecting, outreach, follow-up, pipeline management — without requiring a human to prompt each action.
Closed-loop GTM is a sales and marketing execution model where every action produces an outcome, every outcome produces a signal, and every signal feeds back into the team's memory before the next cycle.
An AI-native CRM is a customer relationship management platform built from the ground up for AI agents to operate directly — not a traditional CRM with AI features added on top.
A heartbeat agent is an AI agent that runs on a fixed recurring cycle — waking at set intervals, reloading its context, executing work, writing memory, and sleeping until the next cycle.
An AI SDR is an autonomous agent that performs the prospecting, outreach, and qualification work of a human sales development representative — running continuously without being prompted.